Privacy Policy
Welcome to Talk Walk Connection — where your privacy matters just as much as your internet speed. This Privacy Policy breaks down how we collect, use, and protect your personal information whenever you interact with us — whether you’re browsing our website, chatting with our support team, or signing up for our services. By using our site or services, you agree to how we handle your info, as outlined below.
To give you the best experience possible, we collect both personal and non-personal information. Here’s what that means:
Personal Info: This includes things like your name, email, phone number, billing address, and payment details — collected when you:
Non-Personal Info: Think device type, browser version, or how long you hang out on our site. It helps us fine-tune our service and make sure everything runs like clockwork.
When you give us your personal data, we treat it like a VIP. We use it to:
And no — we don’t sell your personal information. Ever.
Sometimes we may need more sensitive data — like a government ID or other protected information. If that ever happens:
Signing up for internet and insurance? Great choice. Just know we may need a bit more info, like your date of birth or driver’s license number, to:
Everything stays secure and is used strictly for that purpose.
Thinking of joining our team? We’ll collect your résumé, qualifications, and work history to:
Don’t want us holding on to your info? Just ask — we’ll delete it.
Cookies help keep your browsing experience smooth and personalized. We use them to:
Your IP address also helps us stop fraud and diagnose issues. You can manage cookie settings anytime through your browser.
These tiny images help us understand how you engage with our emails and website. They let us know:
They don’t grab your personal info unless you gave it to us elsewhere.
If you call us, we may record the conversation for training and quality control — but we’ll always give you a heads-up first. Recordings are:
We only share your info with trusted service providers who help us:
And don’t worry — they’re under contract to use your data only to support our services.
If we’re ever acquired, merge, or transfer assets, your data may come along for the ride. But we’ll let you know — and the new owners will be required to honor this Privacy Policy.
Want the latest deals and updates? Awesome. Rather skip the promo emails? No problem. You can opt out by:
You’re always in control.
Sometimes we link to other sites. If you click through, remember — their privacy practices are their own. We recommend reviewing their policies before sharing any info.
Our services aren’t designed for anyone under 18. If we learn we’ve accidentally collected info from a minor, we’ll delete it right away. If you’re a parent or guardian and think this happened, reach out to us ASAP.
Moved recently? Got a new email? You can update your info anytime by logging into your account or contacting our support team. Keeping your details current helps us serve you better.
We’re here to listen. Whether you’ve got a question, concern, or just want to chat about how we handle data, reach out. We’re always looking to improve.
We only hold onto your data for as long as it’s needed to:
After that, we either delete or anonymize it — securely and completely.
We may update this Privacy Policy from time to time. If we do, we’ll post the new date right at the top. Using our services after the update means you agree with the new terms.
Want to know what info we’ve collected about you? You’ve got the right to ask. We’ll verify your identity and get back to you within the time required by law.
If something’s wrong with your info, let us know and we’ll fix it fast — once we confirm it’s really you.
Don’t want us holding onto your data? No problem. Just call or email us to request a full deletion. Once we confirm it’s really you, we’ll wipe it clean—if the law allows—and let you know when it’s done. Just a heads-up: you might lose access to some services afterward.
Even though we don’t sell your info, you can opt out of any sharing for marketing purposes. Just let us know and we’ll adjust your preferences.
Exercising your privacy rights won’t cost you anything. We’ll never treat you differently or reduce your service because of it.
Feel like we mishandled your privacy request? You can appeal. Contact us through our website or email — and we’ll investigate fairly and quickly.
Questions, requests, or concerns? We’re all ears: